Kara Brien, MBA, CSSBB, CAPM, Owner of Lean Elevation LLC consulting, NSU PI alumna class of 2017, specializing in healthcare startups
“I use PI in small physician offices to improve basic operations like scheduling and waiting room management. It helps the office plan their capacity to match patient demands.”
Norbert Yaw Ching, MBA, CSSBB, Quality Manager at City Furniture, NSU PI alumnus class of 2017, specializing in quality management
Norbert presenting 10/2021 to NSU ASQ Student Branch
“I use PI to assess process quality and customer satisfaction. I then use it to identify root causes of variation and then work with teams to intervene. We then formalize into standard work to ensure long-term consistency and stability.”
Simeon Revales, MBA, CSSBB, Business Process Consultant – Six Sigma at McKesson, NSU PI alumnus class of 2018, specializing in financial applications
“I use PI and process design to help improve the efficiencies of our financial operations across the enterprise. This includes automating or standardizing accounting procedures, improving data access and visibility, or projects that directly improve the P&L.”
Garrett Chabot, BSMT(AMT), MBA, CSSBB, ACHE, Senior Operations Manager at Laboratory Corporation of America (LabCorp), NSU PI alumnus class of 2017, specializing in clinical laboratory operations
“Whether assessing regional performance (580 people in 3 states) through basic trend charts or performing root cause analysis and identifying corrective actions to improve upon the delivery of quality healthcare, the BOK and tools obtained through the PI program at NSU under Dr. Kramer have been invaluable assets.
My fellow students, alumni, and PI colleagues are a powerful network of professionals and future industry thought leaders that bring value to any organization they chose to become a part of.”